Orders are preferred in writing by email or letter. No responsibility will be taken for incorrect telephone orders.
All orders, unless agreed at time of ordering, must be paid for in full before despatch of goods.
We welcome emergency orders and pride ourselves on an unbeatable turnaround. However, please, during Summer months allow us reasonable time to process your order.
All descriptions, colours and measurements are given as a guide. Our rosettes are 100% handmade and slight variations will occasionally occur.
Rosette fastenings include ties, pins and bridle-hooks and are not intended for the use of unsupervised children or animals. Please take care.
All rosettes are supplied with our details on the reverse. Please notify us if you wish these to be removed.
Postage and packing and VAT will be applied to all orders.
We need delivery / invoice address, landline telephone number (mobile not acceptable alone), email address if applicable.
No responsibility can be taken after orders are despatched although, where necessary, we will help you track your parcel with the parcel reference number. Please refer to carrier's terms and conditions.
We reserve the right to increase our charges in line with the increased cost of our materials.
Re-centering and Remedial Work - Call for details
Cheques payable to 'Winning Rosettes'
BACS Sort code : 20-77-85
Account : 43628256
Account Name : Winning Rosettes
Card : By calling 01743 884 189
For your protection card details will be input directly into the machine and no copies or records will be kept of your card details. Therefore you will need to provide your card details each time you order.
BACS before commencement of order
Blockmaking Charge £20.00
If you wish to have your own logo designed to use on our foil-printing machine we will need a high-resolution JPEG image (preferably black on white) of your chosen design.
Customers must accept responsibility for copyright permission.
Any agreed account must be paid in full 30 days from the date of invoice. Also we reserve the right to charge 5% per month on overdue accounts.
Our rosettes are supplied with a full money-back guarantee if you are unsatisfied or, if fault, will be replaced free of charge.
If there is a problem with your order please contact us immediately so we can rectify it as soon as possible with minimal distress.